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Email Policy

If you identify yourself by sending an e-mail, your e-mail address and the contents of your e-mail may be retained. We may retain and/or use the information to process and/or respond to your request, address issues you identify, further improve our website, or as otherwise allowed by law. Personal information will only be made available to others as necessary to handle your e-mail, and will be used only for the purposes for which it was provided. We will not forward that information to any other source.

Your e-mail address is not collected for commercial purposes and PAG&E will not sell or otherwise disclose your e-mail address for commercial purposes.

If you respond to an online survey, the only information that will be collected is the information volunteered in your response.